Information We Collect:
- Personal Information: When you create an account or use our services, we may collect your name, contact details, government-issued identification, date of birth, and proof of address.
- Financial Information: To facilitate transactions, we gather your wallet addresses, bank account information, transaction history, and Bitcoin transaction details.
- Biometric Data: When using our Bitcoin ATM, we may collect biometric data (such as fingerprints, face scans) for identity verification.
- Usage Data: We automatically collect data about your interactions with our platform and website, including IP addresses, browser type, device information, and pages visited. This assists us in improving our services and enhancing user experience.
How We Use Your Information:
- Service Provision: We employ your data to operate the Bitcoin exchange, process transactions, verify identities, and provide customer support.
- Security: Your information is crucial for maintaining account security, fraud detection, and enforcement of our Terms of Service.
- Communication: We may use your contact details to send transaction notifications, important updates, and promotional materials. You can manage your communication preferences at any time.
Disclosure of Your Information:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in identity verification, payment processing, and platform operations.
- Legal Compliance: We may disclose your data to comply with legal obligations, respond to government requests, protect our rights, and ensure the safety of our users.
Location of Data Processing:
Your data may be processed and stored in Botswana and other countries where we operate or give service from.
We retain your information for as long as necessary to fulfill the purposes stated in this policy or as required by law.
You can access, correct, or delete your personal data by logging into your account settings. For any inquiries or concerns related to privacy, please contact our Data Protection Officer at email@example.com.
We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your data.
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.
All forms of investments carry risks, including the risk of losing all of the invested amount. Such activities may not be suitable for everyone. This is a new type of assets class or investment. As new assets class or investments carry additional financial, regulatory and legal risks, investors are advised to do the necessary checks and research on the asserts they are purchasing, trading or investment beforehand.
Contact us at
ExpressMinds Pty Ltd
P O BOX 1600AAD
Poso House, Gaborone
NBFIRA VASP LINCENSE #: 11/1/5-002